Terms of Service

Last updated: July 2026

The service

Tendo AI helps users build AI receptionists in their own connected service accounts. By using Tendo AI, you agree to provide accurate business information and to connect only accounts and credentials you are authorized to use.

Your responsibilities

You are responsible for the business information, connected account credentials, customer permissions, and call workflows you configure. AI receptionists built through Tendo AI may interact with real callers — you must ensure those interactions comply with applicable laws and your clients' policies.

Billing

Paid plans are billed through Stripe. Subscription terms, renewals, and cancellations follow the plan selected at checkout. External services such as Retell AI, Square, Firecrawl, and OpenAI may have separate billing and terms that also apply.

Acceptable use

Do not use Tendo AI to collect sensitive personal, medical, financial, or regulated information unless you have confirmed the required legal, compliance, and vendor agreements are in place. Contact support before production use in regulated industries or high-risk workflows.

Disclaimer

Tendo AI is provided as-is. While we work to deliver reliable builds and integrations, voice agents depend on third-party platforms and your configuration. You are responsible for testing agents before putting them in front of live callers.

Questions

Email us at mail@buildtendo.com or learn more at buildtendo.com.